This is what cost me 25 dollars:
Dear Joel Arandia
Quote Number 87424
Powertrade has received your PALM TUNGSTEN T3 64MB COLOR that you shipped as part of the Palm Trade-In program. That trade-in processed an original quote amount of $100.00
Upon receipt of your product, an inspection was performed. The results of this inspection indicate that there are discrepancies in the condition in what was received and what you indicated during the trade-in transaction.
Under the trade-in terms and conditions, which you agreed to during the trade-in transaction, Powertrade has the right to re-price a transaction if the condition of the product received differs from the condition stated when receiving your quote. Based on the condition of your trade-in product(s), you will receive a coupon for the amount listed below.
Condition Stated:
Excellent
Condition Received/Comments:
two screws are missing from the slider making it loose. The display has several scratches and blemishes
Adjusted Amount:
$75.00
Okay, the screws were missing, I admit. But what do screws cost? a couple of cents? As for the scratches on the screen, I don't believe it. My Palms have always had screen protectors on them. If my Palm got scratched, they probably did it when they removed the screen protector.